Contact information
Thank you for shopping at SANEO.
If you have any questions regarding our products, your order, shipping, returns & refunds, or any other inquiries, please feel free to reach out to us below.
Customer Support
Email Address:
support@trysaneo.com
We typically respond within 1 to 2 business days.
To help us assist you as quickly and smoothly as possible, please include the following information in your message (whenever applicable):
- Your Full Name
- Your Order Number
- The email address used at checkout
- Details of your inquiry or question
For order-related inquiries, including your order number will allow our team to locate your purchase and assist you much faster.
Returns & Refunds
If you wish to request a return, exchange, or refund, please make sure to contact us in advance at:
before sending any items back to us. We will provide you with specific instructions on where and how to return your package.
Company Information
Operated by: Neves Ecom LLC
412 W 7th St
Clovis, NM 88101
United States